Technical support cover:
Option 1: A basic retainer, with support provided on a pay as you go basis.
Option 2: A fixed quarterly fee for access to our telephone and remote support line, open Monday to Friday 8.30am to 5.30pm.
24 Hour Support: An additional payable subscription is available for our 24 hour telephone and remote support service. Your urgent call gets directed to an appropriately skilled engineer any time you need it 24 hours a day, 365 days per year. This is an ideal safeguard for businesses which are reliant on their IT equipment to operate outside of standard working hours.